Meter Supervisor, Charleston Water System
Position Summary: Responsible for directing the meter technicians and meter readers. Be able to schedule and route work by area and assist with their locations. Essential Functions: Assist with supervision and direction of the operation of the meter section. Issue the work to the meter technicians and meter readers daily, make sure that all CWS customers receive courteous and quality service in a timely manner, and assisting turn ons, shut offs, reading schedules, setting, testing, repairing and removing meters.
Answer customer’s complaints and provide the services the customers have requested are delivered with high quality and in a satisfactory manner. (Reviews customer problems and develops solutions) Coordinates activities of meter personnel in the installation and/or repair of water meters, meter boxes, field testing of meters 3” to10” and bench testing meters up to 2” and valve operations. Maintain proper and appropriate records. Puts in proper sequence and routes those accounts that are out of line. Conduct meetings with the meter technicians and readers.
Assist the Senior Supervisor or Manager when needed. May be required to complete work tickets, accident reports and other appropriate documents. Performs other related duties assigned.
Three years experience as a pipefitter, in construction, manufacturing, or utility environment. High school diploma or GED required. Ability to maintain records of materials used and to follow oral and written instructions. Thorough knowledge of pipe-fitting practices and procedures. Working knowledge of setting and removing meters and retros desirable. Computer Knowledge to include Microsoft Office programs. Must have a strong familiarity with our service area. Good communication and customer service skills.
A working knowledge of the service areas, in order to properly distribute work assignments, is also beneficial. Prior work record indicating dependability and conscientiousness. Licenses, Certifications, Registrations Must have a valid South Carolina Driver’s License. Must pass the “C” Water Distribution Operator’s License exam within 24 months of hire.
Apply online: www.charlestonwater.com
Resumes are not accepted in person but can be uploaded online in the application portal.
You must apply through our website to be considered for this position.