Records Clerk, City of Cayce
Under the general supervision of a PS Lieutenant, the purpose of the class is to provide administrative and clerical assistance to the assigned department. The class is responsible for diverse office functions including customer service, records management, special projects, and other tasks. The class works within a general outline of work to be performed and develops work methods and sequences under general supervision.
Serves as department representative. Greets, assists, and directs department visitors. Receives deliveries. Gathers and relays information to dispatch for lobby reports. Greets and assists callers to records and provides instruction and redirection as needed. Provides records checks for military, federal government, state government, law enforcement agencies, and private entities. Completes records requests for FBI NICS, DSS, PPPs, prisons, prosecutors, and law enforcement agencies. Completes Cleary Act reports for universities.
Prepares and processes routine documents including forms, correspondence, and memos. Maintains department’s paper and electronic filing systems. Corrects errors in the records management system including merging IDs, correcting IDs, and correcting numbers assigned to records. Receives, processes, and distributes all incoming mail. Processes outgoing mail (non-certified). Creates queries in records management system to extract needed information for records, command staff, and officers.
Proficiency in Word, Excel, Outlook, and Adobe Acrobat. Ability and willingness to learn new software skills. Ability to organize physical and electronic information to allow tracking of ongoing projects and items needing action, review, or follow-up. Strong work ethic and attention to detail. Time management and the ability to prioritize assignments. Ability to focus with frequent interruptions. Excellent active listening skills and the ability to communicate clearly orally and in writing. Adaptability and flexibility. Willingness to grow, try new things, and learn.
Excellent research skills including reading and applying legal sources and using curiosity, creativity, and multiple sources to locate and identify proper records. Ability to analyze records requests and data. Friendly and helpful demeanor toward all. Ability to redirect and diffuse minor issues. Willingness and ability to tackle difficult tasks and work independently, making decisions with little supervision. Ability to perform job functions while following department procedures and focusing on department mission. Positive, team-player attitude.
Please visit the City of Cayce's website at https://Caycesc.gov for more details and to apply online.