Community Engagement Strategist, Town of Mount Pleasant
The Community Engagement Strategist, under the direction of the Communications and Public Information Officer, is responsible for fostering both internal and external communication initiatives that elevate the Town's community engagement, enhance staff relations, and promote cross-departmental knowledge sharing. This role is pivotal in developing and implementing communication strategies that tell the stories of the Town, support employee relations, and connect with citizens. The strategist manages the Town’s citizen engagement social media account.
Develops and executes the Town Government Outreach Program. Collaborates with departments to develop successful communication strategies for storytelling and promoting positive, innovative stories for the Town. Organizes and drafts content for Town-wide communications initiatives. Maintains a deep understanding of departments and their initiatives in order to relay accurate information to the public.
Manages the Town’s citizen engagement social media account, creating and curating content that effectively tells the Town’s stories and fosters community dialogue. Coordinates internal communications efforts to ensure staff are well-informed about key projects and initiatives. Serves as the media liaison, coordinating with local news media to respond to inquiries and share information about Town initiatives. Participates in the Communications Work Team; and performs other related assigned duties.
Bachelor’s degree in Communications, Marketing, Graphic Art, Multi-Media or Public Relations, or related field with three years of related work experience. Or equivalent combination of education and experience; and valid South Carolina Driver’s License.
Experience in crisis and emergency communications. Knowledge of HTML, CSS, and Microsoft Office as well as proven experience with Adobe Creative Suite (Adobe Premiere, After Effects, Photoshop, Light room, Illustrator, InDesign, etc.). Strong photography and videography skills, including production and editing. Experience with social media platforms, particularly Facebook, Twitter, and YouTube. Proven knowledge of multimedia operations. Knowledge of audio-visual equipment. Knowledge of website principles, design, and graphic applications. Strong organizational skills.
The work requires the following mental abilities to perform critical tasks: Work pace - varies. Verbal interactions - constantly. People skills - more than basic (more than simple communication with others). Problem solving – more than once per day. Working with the general public. Working around crowds.
Please visit the Town of Mount Pleasant Human Resources at https://www.tompsc.com/124/Human-Resources-Office.