Under the general supervision of the Victim’s Advocate Coordinator, the purpose of the position is to provide short-term crisis intervention and evaluation of crime victims. The position is responsible for serving crime victims, as well as informing them of their rights and the ensuing legal process. This position is non-LE/civilian. The position follows appropriate procedures and decides how and when to perform tasks under general supervision.

Assumes on-call duties for Victim’s Services. Attends court proceedings, to include as needed on weekends and holidays. Participates in in-service training as needed. Receives reports in order to establish whether Victim’s Services are needed. Maintains assigned equipment and uniforms for proper condition. Provides information, educational materials, applications for Victims’ Compensation Fund, and referrals to crime victims; advises crime victims regarding media contacts.

Transports victims to hospital, shelters, court and/or safe houses; assumes custody of victims’ children when parents are arrested, until the Department of Social Services (DSS) takes custody of the children. Assists crime victims through the criminal justice system; informs victims of case status; compiles statistical data on victim records; gathers victim incident information for reports; accompany victims to court proceedings as necessary; assist victims with documentation/paperwork as needed.